GS805 Resources: guides for owners and operators, by topic

Start here

• You are choosing software for GS805 machinesRead GS805 integrations first: what Connect and Run each touch on the machine, where Nayax fits, and which APIs and SDKs are not offered. Then remote monitoring for what you would actually see.
• Something is wrong with a machine right nowGS805 troubleshooting takes each problem in turn: what you see, why it happens, what to do now. For a customer who paid and got nothing, go straight to paid, no drink.
• You just bought one, or are about toThe owner's guide: the software it comes with, the card reader, the menu and its card limit, calibration by grams, supplies and cleaning, with the maker's manuals linked.
• You want the same machine to sell moreLoyalty and promotions for what the factory software offers and what VendCaptain adds, and one machine's story for what changes when our own software becomes the seller.

Integrations

How software reaches a GS805 at all, what VendCaptain changes on the machine and what it leaves alone, and the card reader in the middle of it.

• GS805 integrationsConnect reads the factory cloud with your own account and changes nothing on the machine. Run puts VendCaptain on the machine's screen. What each touches, what is self-serve and what we set up with you, and which APIs, SDKs and third-party integrations are not offered.In it: Connect · Run · Nayax · Any MDB terminal, on request · Supported and not offered
• GS805 and NayaxDoes it work, how the payment and the drink are connected, what happens to the money after a failed vend, what Nayax Core reports and cannot, and what the Nayax API can and cannot do for a GS805.In it: Payment and drink · Failed vends · Nayax Core reporting · The Nayax API · Owner's checklist

Troubleshooting

One page, one problem at a time: what you see, why it happens, what to do now, and what VendCaptain detects by itself.

• GS805 troubleshootingPaid but no drink, a declined card, a drink that never finishes, run-outs, the waste bucket, weak drinks, a frozen screen, a machine offline, prices that never arrive, two products that never sell, an idle machine, and a broken factory connection.Go straight to: Paid, no drink · Card declined · Drink never finishes · No cups, water or powder · Waste bucket · Weak or strong drinks · Frozen screen · Offline · Prices not arriving · Two products never sell · Idle machine · Factory connection broke · What VendCaptain detects
• Failed vends and the moneyWhy the charge is taken before the drink exists, what each version of the factory app does about it, and the one state every failed vend ends in: refunded by the machine, reversed at Nayax, refunded by a person, or still charged.Related: An owner's checklist · What no software can show · Payments, in the owner's guide

Operations

Watching machines you cannot visit every day, and running the one you can.

• GS805 remote monitoringWhat the factory cloud really shows, what Connect adds every hour, what Run adds because it is on the machine, the two side by side, and the data that does not exist on a GS805 at all.In it: The factory cloud · Connect · Run · Side by side · What does not exist
• GS805 owner's guideThe machine and its software, payments, the menu and its ten-card limit, calibration in grams, supplies, cleaning and a service routine that works, with the official manuals linked.In it: Software · Payments · Menu and the card limit · Calibration · Supplies · Cleaning · The routine · Official manuals

Business performance

Selling more on the same machine, and what one machine measured.

• GS805 loyalty and promotionsDiscount windows and free-drink codes in the factory software, as they really work. Recurring happy hours, courtesy codes and repeat-customer analytics on Connect. A stamp card in Apple Wallet and Google Wallet, a game for the 85-second make and price tests on Run. For gyms, a partner login and the gym's own screen. What exists today and what is planned.In it: Factory tools · Connect · Run · For gyms · Today against planned
• Running a GS805 in a gymOur own machine in a Madrid studio since May 2026: what it taught us on the maker's software, what one operator's 25 machines showed on their first day, what changes when VendCaptain becomes the seller, planned for the end of October 2026, and what we would tell another operator.In it: Timeline · Before our software · 25 machines, first day · Connect on this machine · What changed · Lessons